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Privacy Policy

How we collect, use, and protect your personal data.

Effective Date: 1st Feb 2025

Introduction

Welcome to Impactful, an app designed to inspire and empower individuals to make meaningful changes in their communities. This policy explains how personal data is collected, used, and protected when using the app on Android or iOS platforms.

1. Information We Collect

  • Personal Information: Name, email address, and profile details for account creation and personalization
  • Usage Data: Information about app interactions, including ideas generated, completed actions, and shared evidence
  • Device Information: Operating system data and unique device identifiers for technical support
  • Location Data: Geographic information (with permission) to understand usage patterns and provide location-specific recommendations

2. How We Use Your Information

  • Customize content and recommendations based on user preferences
  • Communicate about updates, features, and technical support
  • Conduct analytics to improve performance and introduce new features
  • Offer personalized volunteering opportunity suggestions

3. Sharing Your Information

We do not sell your data. Information may be shared with:

  • Verified partner organizations when users opt-in to their activities
  • Third-party service providers assisting with app maintenance
  • Legal authorities when required by law

4. Data Storage and Security

Your data is securely stored using industry-standard encryption technologies. Access is restricted to authorized personnel, though no system is completely infallible.

5. Your Choices

Users can:

  • Access and update profile information through app settings
  • Request account deletion and data removal
  • Manage permissions via device settings
  • Decline specific data collection or modify communication preferences

6. Children's Privacy

Impactful targets users aged 13 and above. We do not knowingly collect information from children under 13.

7. Legal Basis for Processing

Data processing relies on:

  • Explicit user consent
  • Contractual necessity for service provision
  • Legal compliance obligations
  • Legitimate interests in service improvement and security

8. Your Rights Under UK GDPR

Users possess rights including:

  • Access: Obtain confirmation and copies of processed data
  • Rectification: Request correction of inaccurate information
  • Erasure: Request data deletion where applicable
  • Restriction: Limit processing under certain conditions
  • Portability: Receive data in structured, machine-readable format
  • Objection: Object to processing for legitimate interests or marketing
  • Withdraw Consent: Revoke consent-based processing anytime

9. Third-Country Data Transfers

When data transfers outside the UK occur, adequate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

10. Retention Period

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

11. Changes to this Privacy Policy

We may update this policy and will notify users through the app, email, or other prominent communication channels.

12. Contact Us

Email: legal@impactfulhub.com

Information Commissioner's Office (ICO):