Dashboard
How to use the Impactful Connect dashboard to monitor engagement, track metrics, and manage your organisation.
Dashboard
The Dashboard is your organisation's command centre on Impactful Connect. It gives you an at-a-glance view of how young people are engaging with your activities, how your fundraising is performing, and how your impact is growing.
Welcome Screen vs Metrics View
When you first sign in, you will see one of two views:
- Welcome screen — appears when your profile is incomplete and you have no activities yet. It guides you through the setup process with a Complete Profile button and an introductory tour.
- Metrics view — appears once your profile is complete or you have created activities. This is the main dashboard with all your data.
Dashboard Metrics
The metrics view displays key performance indicators for your organisation:
Organisation and Activities
Track how young people are engaging with your organisation:
- Views — how many times your organisation or activities have been viewed
- Supporters — the number of people supporting your organisation
- Followers — how many people follow your organisation
- Shared — how many times your content has been shared
- Hours Given — total volunteer hours contributed
Fundraising
See how your fundraising is performing:
- Total Impact Coins donated to your organisation
- Donation trends over time
Impact Coins
Track the total Impact Coins flowing through your activities:
- Coins earned by participants completing your activities
- Coins donated to your organisation
Engagement Funnel
The engagement funnel chart visualises how young people move through your activities:
- Activity Views — how many people viewed your activity details
- Added to Activities — how many added it to their personal activities
- Completed — how many finished the activity
This funnel helps you identify where young people drop off, so you can improve your activities and descriptions to boost completion rates.
Filters
Customise your dashboard view using the available filters:
- Timeframe — select the date range for the metrics displayed (7 days, 30 days, 60 days, 90 days, or All time)
- Age filter — toggle age-based filtering to see metrics broken down by participant age groups
Guided Tours
Impactful Connect includes built-in guided tours to help you understand the dashboard:
- Welcome tour — plays automatically on your first visit
- Metrics tour — available once you have data, explaining what each metric means
Click the Help button on the dashboard to replay these tours at any time.
Tip: Check your dashboard regularly to spot trends. If your funnel shows many views but few registrations, consider making your activity descriptions more compelling or lowering barriers to sign up.
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