Setting Up Your Organisation
How to complete your organisation profile on Impactful Connect across all eight profile sections.
Setting Up Your Organisation
Your organisation profile is the first thing young people see when they discover you on Impactful. A complete, well-written profile helps you attract participants, build trust, and unlock all the features of Impactful Connect.
Profile Sections
Your profile is divided into eight sections. Complete each one to make the most of the platform.
Basic Information
This is the core of your profile. Fill in:
- Organisation name — your official name as you want it displayed
- Short description — a brief summary (shown in search results and cards)
- Full description — a detailed overview of what your organisation does
- Organisation type — select the category that best fits:
- Charity, Community Group or Club, Business or Company, Public Sector / Government, School / University, Healthcare Organization, Faith-Based / Religious Group, Informal Group or Individual, Other
- Organisation size — from Micro to Enterprise
- Logo — your organisation's logo (recommended: 500 x 500px)
- Banner — a banner image for your profile (recommended: 1600 x 900px)
- Charity registration number — if applicable
- Featured video — a YouTube or Vimeo link to introduce your organisation
Classifications
Help young people find you by selecting:
- Causes — up to 5 cause areas your organisation works in (e.g., Education, Environment, Health)
- Beneficiary groups — up to 10 groups your organisation supports
Areas of Operation
Specify the geographic regions where your organisation operates. This helps match you with young people in your area.
Strategy
Share your organisation's direction:
- Mission statement — what you do and why
- Vision statement — what you aim to achieve in the future
Fundraising
If your organisation accepts donations:
- Fundraising URL — link to your donation page
- Fundraising description — explain what donations support (max 1,000 characters)
Young people can also donate Impact Coins to your organisation through the app.
Social Media
Add links to your social media profiles so young people can follow you across platforms. Each link is validated to ensure it points to a real social media page.
Contact
Provide public contact details so young people and other organisations can reach you:
- Primary contact name
- Primary contact email
- Primary contact phone
- Website URL
- Address (street, city/town, county/region, postcode)
Legal
Link to your terms and policies:
- Terms of service URL
- Privacy policy URL
Publishing Your Organisation
Once you have completed the required fields, you can publish your profile to make it visible on the platform.
Required for publishing:
- Organisation name
- Short description
- Full description
- Organisation type
- Organisation size
- Logo
- Banner
To publish:
- Click Publish on your organisation profile page
- Your profile becomes visible to all young people on Impactful
- A green Published badge appears on your profile
To unpublish, click Unpublish at any time. This hides your profile from public view but preserves all your data.
Tip: Complete all eight sections before publishing. A thorough profile builds confidence with young people and their families, and helps your organisation appear in relevant searches.
Profile Completion Progress
Impactful Connect tracks your profile completion progress and guides you through any missing sections. Look for the profile completion indicators and guided tours that appear when you first set up your organisation.
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