Managing Registrations

Managing Registrations

Registrations control how young people sign up for your activities. You can choose between automatic and manual approval, manage individual registrants, and configure the information you collect during sign-up.

Accessing Registrations

1. Navigate to Activities in the sidebar
2. Click on an activity to open its details
3. Click the Registration section

Registration Settings

Enabling Registration

Toggle Registration Enabled to allow young people to register for your activity. When disabled, no new registrations are accepted.

Approval Mode

Choose how registrations are processed:

Tip: Use auto-approve for large-scale activities where you want maximum participation. Use manual approval when you need to vet participants or limit numbers.

Required Information

Configure what information young people must provide when registering. Available fields include:

• Legal name
• Contact email
• Date of birth
• Mobile number
• Bio
• Address

Young people consent to share this data when they register. For membership-scoped data, the record is permanent. For activity-only registrations, data is automatically retained for 90 days after the activity ends.

Legal Documents

You can require participants to accept legal documents (such as consent forms or terms of participation) during registration. Add documents with a name and URL.

Managing Registrants

Registration Tabs

The registration management area has several tabs:

• Attendees — view approved and removed registrants
• Requests — view pending and rejected requests (only visible when manual approval is enabled)
• Settings — configure registration mode and templates
• Blocked — view and manage blocked registrants (only visible when there are blocked users)

Approving Requests

When manual approval is enabled:

1. Click the Requests tab
2. Review pending registrations
3. Click Approve to accept or Reject to decline each request
4. The registrant receives a notification about your decision

Viewing Registrants

The Attendees tab shows:

• Approved registrants with their details
• Completion counts for each participant
• Sub-tabs for Approved and Removed registrants

Removing Registrants

To remove someone from an activity:

1. Find the registrant in the Registrations tab
2. Click Remove
3. Confirm the action

The registrant is moved to the Removed sub-tab and receives a notification.

Blocking Registrants

To permanently prevent someone from registering:

1. Find the registrant
2. Click Block
3. The person is moved to the Blocked tab and cannot re-register

To unblock, go to the Blocked tab and click Unblock.

Notification Templates

Configure automatic notifications that are sent during the registration lifecycle:

• Registration requested — sent when someone registers
• Registration approved — sent when you approve a request
• Registration rejected — sent when you decline a request
• Registration removed — sent when you remove a registrant
• Registration blocked — sent when you block a registrant

Templates support in-app and push notification channels. Customise the message content for each notification type.

Completed Activities

Once an activity's end date has passed, registrations become read-only. You can still view the registrant list and their completion data, but you cannot approve, reject, or remove registrants.

Note: Real-time updates are enabled for registrations. When a new registration request arrives, it appears automatically without needing to refresh the page.

Related Articles

• Creating and Managing Activities
• Membership Management
• People
• Activity Log